I write to express my appreciation of all that you have accomplished since taking over as managing agents of my property in New Farm. Prior to your appointment I was continuously frustrated by ineptitude and mismanagement. Yours sincerely, Donna
How are we different ?
Simple answer is—WE CARE !!
We are a dedicated property management office specialising in services to suit individual needs of owners.
Our owners, their properties, their tenants and prospective tenants are all important to us.
We take a personal interest in your property. And owning investment properties ourselves make us more aware of what owners need to ensure their property always achieves its maximum investment potential.
18 years under the same management allows All Urban to offer a consistency of service that cannot be matched. 18 years of practice to upgrade and constantly improve services. 18 years of commitment to the property management industry.
The secret of our success is excellent customer care. We treat everyone like they are important to us because they are. Several of our owners now used to be tenants. They appreciated our good services and preferred to deal with our office again when they had investment properties of their own.
Communication is another key to our office success. All staff manage all properties so you will always be able to talk to someone when you call up about your property. You will not be told, ‘sorry that person is away or unavailable at the moment’.
Our office also has an emergency phone contact 24/7 for owners and tenants to contact us in case of emergency anytime.
WE REALLY DO CARE !!
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